Returns and Exchanges
Please see our Returns Policy.
Team Orders
If you are entering a team order, simply add each product to your cart for each player with the appropriate sizing and other options selected. The Player Name field is used to identify which player the item is for.
Once you click the ADD to Cart button the item will be added to your cart. You can then simply change the order options and Player Name and click ADD to Cart for the next player.
At any time you can View Cart to verify your entries and make sure you have all your players accounted for. You can always add more to your cart if you missed adding something.
On the checkout page, you will be provided a selection field to select the the Association Logo and identify which team you are entering the products for.
Washing Instructions
The product does shrink so we have washing instructions.
Machine Wash COLD with like colours.
Only Non-Chlorine Bleach.
Tumble Dry Low, or hang to dry.
Do Not Iron if Decorated.
Health Canada safety requirements
To meet Health Canada safety requirements, our smallest hoodie sizes (XXS and XS) cannot include hood drawstrings. These rules exist because strings can get caught on equipment or other objects and pose a safety risk for younger children. While we can’t include laces in the package, we can make extra laces available upon request, subject to availability. This option applies across all sizes and keeps us aligned with the safety guidelines.
If you need laces or have questions, just reach out to info@owha.ca or call (905) 831 0362 ext. 103
Shipping Information
We do not ship to the USA or anywhere else outside of Canada.
We do not ship to PO Boxes, or General Delivery.
All orders must be shipped with NO option for PICKUPS.
All order within ordering timeframe, will ship before Provincials.
Couriers are charging a Beyond Destination charge for deliveries to or from certain locations, called Beyond Points. These locations are outside of the courier’s normal service area and result in additional costs.
Contact Information
If you need assistance during, normal business hours or have any questions, please contact us at the following:
Email: Support@owhaapparel.ca
Phone: 905 831 0362 ext. 103
We will do our best to respond as soon as possible.